Lindsey Martin

Loan Officer

(530) 351-3362
[email protected]

NMLS: 1519818
2940 Riverside Drive, Suite C
Susanville, California 96130

State Licensing Information:

AZ-LO-2004932, CA-DBO1519818

My Reviews

103 Reviews

  1. Alejandro Gonzalez

    Lindsey is very knowledgeable and helpful throughout the entire process. As first time home buyers she was very patient and took the time to explain everything to ensure we were comfortable with our decisions. Always got back to us within a timely manner. She made the process easy. We would highly recommend Lindsey.

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  2. Joshua S Easley

    Communication was great.

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  3. Tonya Peddicord

    Successful transaction and we closed early!

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  4. Courtney V Davis

    Lindsey went above and beyond during a very difficult transaction effected by COVID-19. She was extremely professional and caring. Our transaction could have been very difficult under the circumstances but Lindsey is a true pro. We not only purchased during COVID-19 but we also purchased outside of Lassen County and it was a residential income property. Most would have tucked tail and ran. She rolled up her sleeves and went to work for us! We got an awesome deal. We highly recommend her.

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  5. Forest F Duerksen

    Very prompt replies to all of our messages. Was great on answering and clarifying everything for us.

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  6. Shaun Heard

    Lindsey was great! Always available and answered all the questions!

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  7. Luis A Maldonado

    Lindsey M. made our home purchase easy and enjoyable she was very helpful and answered all our questions, she was motivated and determined to help us close in a timely manner, we couldn't be happier and would recommend her to anyone looking to purchase a new home.

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  8. Quincy McCourt

    A few months back, Cortney and I had just finished excitedly talking about real estate options on a long road trip from Susanville to Hamilton Montana. After settling in a couple days later, we picked up the phone and dialed AXIA. We chatted with Matt Mullin for a few moments and he invited us to come on in after we returned to Susanville. He shared with us all the very interesting things about home loans and after a half an hour of education, Cortney and I felt really comfortable. Matt made it easy for us. He offered the highest level of respect and customer service and followed up with us and emailed us and went out of his way to inform us and helped us to draft letters of explanation all so that if we found a home, we could be ready. We did find a home and his ambition to achieve happy customers did not slow in anyway. We were those people, with tons of questions and necessary coaching and you wouldn’t of known because he treated us like we had a million bucks in our hands. Cheryl, Kerri and Lindsey were quite friendly too. The entire experience was great. All the way up until the very last minute Matt was there with a notepad writing notes with next steps that he wanted us to remember and things to pay attention to. I just want everybody to know that that Matt made purchasing a home hands-down easy. Thank you AXIA and thank you Matt!

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  9. Jeanne D Hillsman

    Lindsay was great! Answer all my questions even on weekends & holidays, walked me through all the paper work & even made sure I had a few laughs!

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  10. Johan C Kampfraat

    The professionalism and instant responses to any question and answers I had. Was always available when needed. Would recommend anyone to go and see Lindsey Martin

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  11. Leticia Torres

    Lindsey went above and beyond to help us with everything. We are VERY grateful for her as a first time not knowing what's going on she really was available at anytime I had questions. Thanks to her my 3 sons and I have a home!!! Thank you so Much Axia for having a great person to represent Axia Home Loans!!

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  12. David Hubbard

    Lindsey went up and beyond for us!! We can't thank her enough! Lindsey made buying our first home a breeze!!

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  13. Arian M Hart

    Lindsey made I super easy to complete all the paper work.

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  14. Susan Rebecca Berry

    Lindsey was always kind and on top of everything. She was helpful and understanding. Some stuff we provided was personal to us and she made us feel unjudged and comfortable.

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  15. Gerry Hibbitts

    Lindsey made herself accessible to me at all times and was professional and personable. She was reassuring and was prepared for all possible scenarios during our refinance.

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  16. Barry J Grogan

    My personal situation was difficult for home buying but Lindsay made it happen!

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  17. Chelsea Huddle

    Best and most reliable business ever! Such kind staff. 💜

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  18. Randy T. Scheffler

    Personal and professional service

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  19. Melissa Kay Pickett

    She does a great job

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  20. Kenneth W Holmes JR

    Lindsey and the axia home team made this house buying experience great! Definitely would recommend them to anyone.

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  21. Jolea M. Clapp

    Lindsey was amazing at staying in touch with us and letting us know exactly what was happening at every point in the process.

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  22. Ayodeji Bello

    Lindsey did not relent until she found me the best possible loan program, which drastically reduced my down payment and interest rate. I'm glad I chose Axia Home Loans.

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  23. Alisa M Allen

    Well, due to a power outage, the title company was late in releasing funds. Not Lindsey's or Chicago Tittle's fault. I wish it had been more clear that the "3 days" till release of funds had been more clear, like "3 days till release AND an additional 2-5 days for mail service. What made it great was LOTS of pertinent info and when one credit account was troublesome, it all finally went thru regardless. She was always pleasant even though at times I was not.

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  24. Edwin E Green

    Lindsey work extremely hard to help us obtain our mortgage so we could purchase our home, you were there to help us through all the phases, thank you very much.

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  25. Katie L Barnes

    We submitted many documents that were misplaced. We came into the office multiple times and the closing cost paperwork was always wrong. They could never tell us how much cash we need to close even up to the day we signed paperwork. I wouldn’t of even gotten a loan through Axia after all this but only had to so we would not lose our house. We were told we would get 4200$ back and ended up getting back only 3400$ when I spoke to Cheryl she had nothing to say and did not make this right.

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  26. Ralph T Ellis

    Lindsey went above and beyond the call for this loan. I was buying out my ex-wifes interest in our home in Susanville, despite the ex's stalling, Lindsey hung in there delay after delay and knew exactly what to do to keep the process moving resulting in the final closure of the loan to the satisfaction to all, thank you Lindsey!

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  27. Amanda L Hubbard Swan

    Lindsey was very communicative throughout the entire loan process, I probably sent 5-10 emails a day and she was very prompt in her replies. The team working with Lindsey to accomplish the entire loan process was very excellent. Axia Home Loans is a smart choice for a local business and I would definitely recommend them to anyone buying a house. They are very knowledgeable about local areas and have great standing business relationships with the other business' involved with home buying.

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  28. Kodi B Bishop

    Lindsey made our whole process so easy and nice for our first home loan. She was so informative and was extremely nice. Made the whole experience wonderful!

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  29. James C Easley

    Lindsey was very informative and friendly. She helped us every step of the way

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  30. Hunter B Anglea

    It was pretty easy.

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  31. Tanner Lee Cobb

    It was a great experience!!

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  32. Frances L DeWitt

    Lindsey worked with me through the entire process. I am not experienced in buying a home, but she reassured me through each step. I felt that the realtor, title company, and Lindsey worked as a team very well to make this sale happen. I was very impressed. I don't think I could have had better representatives and even my family who lives where I'm moving had nothing but good things to say about Lindsey and everyone at Axia. It was a purchase I have been wanting to make, back home, for a very long time and am in a perfect place and location–it's exactly where I wanted to be!

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  33. Devan M Bishop

    Lindsey was glad to help with any questions we had and was very nice to work with. Her customer service skills are amazing and she is very knowledgeable making for an amazing experience. Would highly recommend to friends and family

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  34. Dawn Myers

    The transaction with Lindsey was swift and efficient!! Thank you Lindsey-

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  35. Dustin L Vargas

    Lindsey Martin made it great Duh 😉

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  36. Athena R Bryant

    Lindsey , she kept in touch. Made me like family went beyond the extra mile to help out. She is a wonderful amazing person and I am glad to have met her and due business with her.

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  37. Kim A Dieter

    Loan process was completed.

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  38. Shaun Heard

    Very professional and always helpful with questions!

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  39. Davina S Sanders

    Lindsey was the only thing that kept us interested with the process of buying the house we did. There was issue after issue with the realtor, and Lindsey talked us through every step and kept us positive. She gave us detailed advice above and beyond what we could ever ask for.

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  40. Shaun Heard

    Very professional and always willing to help!

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  41. Makaela Shively

    Great communication, updates frequently, on top of everything to make sure we close on time!

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  42. Linda Herbst

    Always great working with Lindsey. Very helpful and stays on top of critical issues. Great communication. 🙂

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  43. Jack C Lanier

    Knowledgeable, friendly service and helpful communications throughout the loan process made this a great experience.

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  44. Orlando L Shannon

    Lindsey demonstrated patience, understanding, and unyielding support to our situation. Though challenged by the hurdles involved in a our case, her willingness to learn and implement alternatives propelled us to this finish line. Additionally, the nuances of being a loan originator benefitted us in achieving this goal. We are very thankful for her tenacity and motivation through this refinance. Well done Lindsey Martin, the ShannonsLindsey demonstrated patience, understanding, and unyielding support to our situation. Though challenged by the hurdles involved in a our case, her willingness to learn and implement alternatives propelled us to this finish line. Additionally, the nuances of being a loan originator benefitted us in achieving this goal. We are very thankful for her tenacity and motivation through this refinance. Well done Lindsey Martin, the Shannons.

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  45. Logan A Carey

    Awesome communication and explications throuout the entire process.

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  46. Summer Hammontree

    Absolutely loved working with Lindsey. When things got confusing or overwhelming she was able to help immediately to smooth things out and help us understand better. This definitely would not have been possible without her.

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  47. Patricia R Shannon

    Our process was challenging and Lindsey was very composed and reassuring that this process would work out. I appreciate all of the time, effort and attention to detail Lindsey provided to us. I trusted her word throughout this process. I will be forever grateful. Thank you so much.

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  48. Robert Good

    Always willing to answer questions and tried to get everything done as fast as they could.

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  49. Daniel Markle

    Lindsey was absolutely wonderful. However, the processor that was assigned my loan was absolutely garbage. The whole process from planet themselves was a nightmare. Would not recommend planet to anyone. However, lindsey and her office I would recommend all day.

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  50. Noelle Haller-Riggs

    Congratulations to Amanda and Matthew Ackernecht , their agent Jennifer, SRE and lender Cheryl, Axia.Through many months of patience and excellent financial planning this young family found the right home. It took a TEAM to make it happen along with super sellers, the Schweizers.

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  51. Jane-Marie Jones

    Cheryl Holmes helped us twice. Once with purchasing our home, 3 1/2 years ago. Then again, with refinancing our home last month. Cheryl and her team worked hard for us, and put up with our continuously changing minds. Thank you, Cheryl Holmes!
    Oh, and she and her team did all this hard work via, phone, email and mail, because our home is in Placerville.

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  52. Michael L Tinney

    They were very pleasant and knowledgeably to work with.

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  53. Evan W Herndon

    Lindsey was amazing! She was so helpful and kind during the whole process. She knowledgeable and on top of everything, would highly recommended her to our friends and family.

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  54. Linda Herbst

    Always great working with Lindsey. Kept me up to date through the whole escrow and got it closed a few days early. Highly recommend!

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  55. Zachary Jones-Hawkes

    Always kept us up to date with info. Very eager to help

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  56. Patrick C Stephens

    Exceptional help along the way, kept me updated on any changes that were happening so I could be ready throughout the process.

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  57. Andrea L Lower

    Lindsey was very knowledgeable with my loan options and very communicative throughout the entire process. She went above and beyond my expectations of service to help me get into the loan program the best suited my needs. She kept me included in every step of the process and always responded quickly to any questions or concerns that I had.

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  58. Julie Herndon

    The entire process from start to finish was painless. My situation was not a pleasant one, yet everyone at Axia went above and beyond to make sure I had a pleasant experience. I would recommend Lindsey to anyone looking for a new home.

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  59. Gregory R Steelman

    Lindsey was great at exploring all our options and thoroughly explained all aspects of the purchase process with us. Even though some hiccups in different programs and a strained timeline, she remained helpful, kind, and kept us well informed of any changes. Thanks for all your help Lindsey!

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  60. Ronald G Rhodes

    Lindsey did a terrific job was allot of help however he people she was dealing with made numerous mistakes with the contract several times along with dealing with the Reverse Montague PHH. Lindsey did an excellent job, and I am sure it was just as frustrating for her as it was for me.
    Thanks

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  61. Shaun Heard

    Lindsey was phenomenal! Worked extra hard to get the job done! Thanks Lindsey!

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  62. Dale E. Martin

    The entire process was very smooth

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  63. Matthew D Rudd

    The company as a whole was super nice , and Everyone was willing to help at any point, especially Lindsey. She wouldn’t hesitate to help outside of work and I’m very thankful.

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  64. Debra Lea Sheld

    easy to work with,always there for us, went above and beyond to help anyway possible. Above all was honesty

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  65. Donna Mendoza

    The constant communication of what was needed and helpfulness I received made the entire process easy and not as daunting.

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  66. Hannah D Hutson

    Lindsey was everything I needed in this process. She was always available to answer my questions, and made me feel comfortable and confident in my decisions!

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  67. Frankie T. Luallen

    Lindsey made it a point to walk me step by step through everything. Even when there was a bump in the road she was there for me. For every question. If she wasnt available there was always someone to back her up with information. I believe the great personality and professionalism that assisted in making this a easy wonderful process. I would recommend everyone to do business with Lindsey. Five stars all around!

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  68. Scott D Smith

    Lindsey made it great!

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  69. Adam P. Runyan

    Lindsey is very knowledgeable and if she didn't know the answer, she quickly found the people that did. She was willing to work around my schedule and would answer or return calls promptly. I felt very secure in working with her for my first investment property.

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  70. Daniel N Rodriguez

    Lindsey made everything simple, understandable, quick, and was helpful beyond words! Absolutely loved loved loved working with her!!!

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  71. Robert A Gamberg Jr

    Lindsey was absolutely amazing in helping me get my loan and get into the house I fell in love with. I will recommend her to anyone who is looking to purchase a home

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  72. Isaiah J Jimenez

    Lindsey was excellent with keeping me up to date on the happenings of my loan process and answered all of my questions as they arose. She is family friendly, professional and just an all around good person. This was our first home loan and we will definitely be speaking with her when the time comes to purchase a new home.

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  73. Kenneth Snyder

    Lindsey kept me updated and informed

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  74. Jodi Henry

    Always great to work with Lindsey! Very responsive & quick to help in all situations!

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  75. Dawn German-Howe

    Thank you Axia for your support of the Jr. Livestock Auction! Your support of our community is appreciated and valued. Elena and Patches thank you!

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  76. Carla Dollar

    Lindsey spent time to make sure that I understand what was being asked. She was fast in communicating. And very kind!

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  77. Larry R Ziehm

    Lindsey was extremely easy to work with, explained everything, very knowledgeable and she went over our options to us in great detail. Lindsey always had time to clarify and address our concerns, even if she wasn’t in the office. Quite often my wife and I felt that we were excessive with the questions or status updates, but Lindsey always reiterated that it was her pleasure, responded promptly and made the entire process feel much more personable and individualized rather than “just another customer.” I would highly suggest Lindsey Martin to anyone, and if we ever decide to refinance or sell and buy elsewhere, my wife and I know exactly where we are going… Lindsey at Axia Home Loans!

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  78. Ernest Scott Gallion

    Lindsey was awesome! Think Axia messed up on the loan docs but the experience was great

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  79. Steven Welford Bierman

    Kindness to me

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  80. Phillip Nevearez IV

    Lindsey was very kind, helpful, and informative.

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  81. Matthew J Ngotel

    Everything was easy and thorough. Any questions on my part were explained in ways that I could understand, and I felt comfortable and informed through the whole process.

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  82. Shaun Heard

    Lindsey was professional and great at communicating. I would recommend her to anyone.

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  83. Gennifer J McArthur

    Lindsey was great to work with, knowledgeable, fast, and very responsive.

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  84. Daniel R Flagg

    Had an easy and stress free home buying experience, would recommend Axia And Lindsey to anyone looking to purchase a home.

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  85. Brandan S Flanagan

    Lindsey broke everything down to us so that it was easy to understand. She looks all factors of our credit without judgment and offered recommendations to get our credit where it needed to be to buy. She talked to us everyday during the loan process and giving us updates on things. Lindsey is the best there is in susanville.

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  86. Daniel N Rodriguez

    Working with Lindsey is a true pleasure! She is always available to answer any questions we have and made our loan process a total breeze. We wouldnt go to anyone else! We are forever Axia fans!

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  87. Rita C Heath

    Lindsey was very informative and provided information that was easy to understand throughout the whole process. Lindsey's ability to communicate, listen, and act are what set her apart and made us feel at ease.

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  88. Sabrina M Coya

    Lindsey went above and beyond to be with us every step of the way, she kept us in the loop and informed throughout the entire process. It was a pleasure working with her

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  89. Jourdan A Strand

    Lindsey made our home buying experience smooth and easy. She is a friendly professional, always happy to answer questions. We highly recommend Lindsey and the whole team at Axia for your home buying experience!

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  90. Jennifer Gorohoff

    Lindsey knows her stuff! She's professional, friendly, knowledgeable and a great communicator.

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  91. Tracy N Palmer

    Lindsey is so super nice and informative. She has no problem being kind in answering any and all questions that we might have had. She went above and beyond for us in making this home ownership adventure so so easy. If only we had known, but honestly it wouldn’t have been so easy had we not had her on our team. Thank you to Lindsey and Axia!!

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  92. Melissa Kay Pickett

    Lindsey always does a great job

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  93. Mike Penman

    Lindsey was great at keeping everyone updated through the process.

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  94. Shawn Heard

    Lindsey, was always responsive and very helpful! Thanks Lindsey

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  95. Steve L Chapman

    Lindsey made the process very easy she was very knowledgeable and able to answer questions regarding the loan as well as rates and the availability of buy down. She kept us informed about were we were at in the process and the loan was completed very quickly overall a great experience.

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  96. Sherwin P Baldoz

    I would like to thank you so much Lindsey and the Axia team for helping me to figure out how to achieve my goal of owning a home. You made the process so stress free and always there to answers my question and made it feel that a friend is helping me out through it all. Thank you so much.

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  97. Benjamin A Turner

    Everything was easy going and a very smooth process.

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  98. Paul L Diaz

    The people at Axia treat you like family. They are humble and kind. Buying a home isn’t always easy, but Axia sure did make it easy for us.

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  99. Arian M Hart

    Lindsey was great to work with and she made refinancing easy.

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  100. Jeremy J McPhetridge

    Title company kept asking for duplicate paperwork. Lindsay was the greatest whole process took forever. None of which was lindseys fault.

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  101. Jacob W Rohrig

    Thanks for closing the house on time

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  102. Shaun Heard

    Lindsey was a great help!

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  103. Jasmine M Diaz

    Made us feel like family. Always talked us through every step.

    Reply

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