Post Close Survey Loan #(Required)Borrower(Required)Underwriter(Required)Underwriter Email(Required) Disclosures(Required)Disclosures Email(Required) CD(Required)CD Email(Required) Doc Drawer(Required)Doc Drawer Email(Required) Funder Team(Required)Funder Team Email(Required) DisclosuresPlease rate your satisfaction with the following aspects of the Disclosures:Clarity and accuracy of the disclosures12345Timeliness of delivery of disclosures12345Communication regarding issues or changes12345Overall satisfaction with the disclosures process12345Underwriting ProcessPlease rate your satisfaction with the following aspects of the underwriting process:Timeliness of underwriting decisions12345Clarity of communication on underwriting requirements12345Clarity of communication on underwriting requirements12345Overall satisfaction with the underwriting process12345Closing/FundingPlease rate your satisfaction with the following aspects of the closing documentation process:Timeliness of closing docs being sent12345Communication about changes impacting closing docs or your closing12345Communication regarding funding status or delays (including wires)12345Overall satisfaction with the closing/funding process12345Lock DeskPlease rate your satisfaction with the following aspects of the Lock Desk process:Communication from the Lock Desk in general12345Overall satisfaction with the lock desk process12345Overall SatisfactionPlease rate your satisfaction with the overall process:How would you rate the overall performance of the operations staff throughout the loan process?12345What areas of the loan process do you think need the most improvement?What went well in this loan transaction?Any additional comments or suggestions for improving the loan process or operations support? Δ
